Terms

Below we have listed our terms of services and included crucial information on how to properly use our products. These terms allow us to make our products possible and accessible to everyone.

You should carefully read the following terms and conditions of Unimy Studios. Your purchase or use of Unimy Studios products that you have read and accepted these terms and conditions. If you have any questions or concerns, you may contact us at whatsapp or support@unimystudios.com.

For the purposes of products update, developers of Unimy Studios make all the efforts to create elements for the latest version of the apps that goes with these apps.

1. Unimy Studios provides a free technical support for one years for purchased special apps. In general, this support is not available for products that are free of charge.

2. For the installation of the apps on play store or app store, Unimy studios provides abb support for playstore. Does not promise any compatibility in platforms other than playstore, appstore, steam, web.

3. In the case of extensions defects that do not result from any fault of the buyer’s and which have not been reasonably apparent during checking of the system requirements and testing before the purchase even under compliance with the required diligence, support will be free of charge.

NOTE: Before you buy and check out our products (single products or subscriptions) please make sure with yourself that you know about what you are purchasing, at least our demo and features for single product or conditions for subscription.

1.For Single Product (is retail sale) is assured by 100% Money Back Guarantee. If you see any following reason, you want to cancel your order, just contact us and you’re done:

– non-delivery of the product: In this case we recommend contacting us for assistance. Claims for non-delivery must be send to Customer Care Department within 7 days from the order placing date

– product not-as-described: such issues should be reported to our Technical Support Department within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints which are based merely on the customer’s false expectations or wishes are not honored.

– major defects: although all the products are thoroughly tested before release, unexpected errors may occur. Such issues must be submitted for our Technical Support Department.

We keep the right to rectify the error or defect within 72 hours (exclude Saturday, Sunday and Official Holiday). Please note that our technicians can request temporary access to your server in order to identify and fix the possible issues with our Products. Failure to provide such access in a timely manner may result in a delayed resolution of the issue. Refusal to provide access to your sever will result in your inability to qualify for a refund Unimy Studios reserves the right to refuse refunds if any efforts of refund policy abuse are detected. It has been observed that some of the users are rampantly downloading all products and then asking for refund and again re-signup when new products are launched and then again ask for refund.

Downloads are non-refundable after the first download or after 30 days.

For in-app purchases from the App Store or Google Play, a refund can be made if the product has not been used within 30 days of your purchase.

Steam’s return policy is followed in your Steam purchases.

Your App Store purchases comply with the platform’s return policy.

The platform’s return policy is followed in your Play Store purchases.

Acting according to the agreement made for special orders.

Unimy studios grants these rights Unimy studios reserves the right not to refund

If you have any questions about our terms, please Contact Us

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